I'm a professional nail artist, where can I buy imix?
You can click here to buy imix as a professional.
I am not based in the USA, UK or Ireland. Where can I purchase imix?
We will be looking at summer 2021 for a global launch.
How do I set up my imix?
For full instructions on how to set up your imix, including changing the colours and setting the timer, click here.
How do I turn off the imix lights?
If you’d prefer to turn off your imix colourful lights or you’re working in a spa and would like to create a more tranquil experience, simply hold the function button down for more than 2 seconds whilst you're in the process of changing the colours, to switch the lights off completely.
Is imix hands-free?
Yes, once you have positioned your bottle on the imix launch pad, press the function button and allow hands-free colour mixing to do it's magic.
How do I get the miXer into the bottle?
Simply drop a miXer into the polish bottle, replace the brush and place the bottle on the imix launch pad. Watch as the magnetic mixing technology produces consistent, true colour. The miXers are easily removed with the miXtractor, cleaned in acetone and reused.
Once the miXer is in the bottle, do I leave it there? What happens when the bottle is empty?
Yes, leave the miXer in the bottle, until the bottle is empty. Once empty, use your miXtractor to remove the miXer, before cleaning in acetone OR placing it straight into your new bottle of the same colour.
How do I clean the miXers?
You can clean your miXers in acetone. Using the miXtractor, guide your miXer out of the bottle and drop into a small amount of acetone.
What happens if my ball bearings come out with the miXer?
Sometimes the ball bearings will come out with the miXer. This is completely normal. Simply remove the ball bearings from the miXer and place them back in the polish bottle.
Will my miXer still mix if my polish or gel polish does NOT contain ball bearings?
Will it make a difference to the mixing process if my bottles are square in shape?
No, imix will still happily mix square bottles. They have a larger surface area so you may not hear them whirring around... but they are!
I don’t want to use my miXer yet, where can I keep it?
We recommend storing unused miXers in a small airtight container, keeping out of reach of children and animals.
I have a polish that is many years old, do I need to do anything in advance before using imix?
How long will it stay mixed?
Once mixed, your bottles will stay mixed as long as they’re not left for long periods of time. If unsure, there’s no harm in giving them a little shake to wake them up or imixing again.
Can I use imix for my base and top coats?
Your base and top coats don't contain colour pigments, therefore you won't experience separation of product, so there is no need to use imix.
Does the imix and miXers work with gel polish / lacquer bottles of all shapes and sizes?
Absolutely, imix has been tried and tested with them all.
Does imix work with gel pots?
It does, however, hard gel colours are a much thicker consistency / viscosity. This means that the miXer will stir very slowly. Depending on the consistency of the gel, will depend on the length of mixing required. We don’t believe hard gels need the imix but if the pot fits the imix and you place a miXer in it – it will stir.
Why did my imix flash white?
If you are using imix with a particularly thick gel or polish, imix will flash white. This is imix’s way of indicating that it has detected a bottle containing thick liquid. At this point the timer and the stirring will start. After 5 minutes the stirring will stop and imix will switch off, but you can set imix to stir again if you still feel your product needs it. To switch imix back on, press the function button once.
Why imix when you can shake?
Of course, you can still shake, but why would you now you have imix?! You won’t get the same blend in pigment shaking, as you will with imix. Plus, consistent shaking can contribute to health issues such as carpal tunnels syndrome. #saveourwrists
Does imix come with a plug?
imix is a universal product and comes with a 1.5 metre USB connector that can connect to any laptop or USB adaptor plug. Adaptor plugs are available to purchase separately if needed.
Where is imix produced and manufactured?
imix is made up of several components, sourced from China and the UK. imix is assembled and packaged in the UK.
Does imix come with a warranty?
Yes, imix comes with a 1 year warranty.